Sony apologises as PlayStation Vita glitches spread

Sony has released  an apology and software update after a number of complaints about its new gaming console.

The PlayStation Vita went on sale in Japan at the weekend but  users have described such problems as unresponsive touchscreens, crashes and freezes.
Glitches in new consoles are not unusual, but experts have been surprised by the number of related postings sent to Twitter and YouTube.

The console boasts a gyroscope, accelerometer as well as an electronic compass beneath its 5 inch  touchscreen as well as front and rear mounted cameras.
However, complaints of technical issues have been flooding in and as a result, have threatened to take the shine off the launch, prompting the company to issue a statement earlier on the PlayStation website.
“Currently, our information centre regarding PlayStation Vita as well as our usual customer service centre are receiving many enquiries. We apologies if your phone isn’t connected straight away,” it said.
“Some issues regarding PlayStation Vita can be addressed by simple procedures at home,” it added, going on to provide a list of questions and answers to tackle problems including the console refusing to start-up.
In addition to this, the company has released a firmware update that users must install if they wish to be able to continue going online with the device.

If the estimate proves accurate it would fall short of Nintendo’s 371,000 3DS tally during its launch weekend in February.
However, experts have noted that Sony had to contend with colder weather conditions which may have put off some shoppers from purchasing the device.
They also expressed that Nintendo’s sales had slumped a few weeks after the 3DS went on sale.
Sony hopes to avoid that fate by releasing its device alongside a strong line-up of 24 titles. These include the latest addition to the Unchartered series and a new version of LittleBigPlanet.
A spokesman for Sony said there would be 33 games by the time it puts the two models of the device on sale in the UK in February. One will connect to the internet via 3G and wi-fi, the other just through wi-fi.
The handhelds will be released in the US and Europe at the same point. Although they will miss out on this year’s Christmas shopping season, experts said Sony might benefit from the staggered roll-out